Shipping & Delivery
ORDER PROCESS
Please allow approximately 2-3 business days for your order to be processed and shipped. Hayswear is not responsible for delivery delays due to customs or other uncontrollable events.
PRE-ORDER
For items listed as pre-order, please allow extra time for the item(s) to be made.
Hong Kong
All domestic orders will be processed and shipped via SF Express which normally takes 2-3 business days to deliver.
Mainland China
Mainland orders will be shipped via SF Express from Hong Kong. Delivery normally takes 3-7 days.
Taiwan & Macau
Taiwan and Macau orders will be shipped via SF Express. Delivery normally takes 4-7 days.
INTERNATIONAL SHIPPING
International shipping normally takes 7-14 days. We are actively expanding our market to include more countries. If you notice that your country is not listed, please don't hesitate to reach out to us @hayswear on Instagram.
TAXES & DUTIES
Orders that are designated for shipment to countries outside of Hong Kong may be subject to local taxes, customs, duties, and fees levied by the destination country ["Import Fees"]. The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.